Shipping policy
Below you will find information about delivery times, shipping rates and the countries we currently ship to from the official Odd Molly webshop.
Delivery times and shipping rates
| Market | Delivery time | Shipping price | Free shipping |
|---|---|---|---|
| Denmark | 1–3 business days | 49 DKK | Orders over 899 DKK |
| Sweden | 2–5 business days | 75 SEK | Orders over 1495 SEK |
| Germany | 2–5 business days | 8 EUR | Orders over 150 EUR |
| Norway | 2–7 business days | 119 NOK | Orders over 1500 NOK |
| Other EU countries | 2–7 business days | 20 EUR | - |
Countries we ship to
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Spain and Sweden.
If you do not see your country listed, we do not currently offer delivery to that country. You are always welcome to contact our customer service if you have any questions.
Order processing
Orders are processed on business days. During sale periods, holidays or other busy periods, delivery may take slightly longer than usual.
Once your order has been packed and shipped from our warehouse, you will receive a shipping confirmation with a tracking link.
Separate deliveries
If your order contains multiple items, we reserve the right to ship the order in separate deliveries. You will not be charged additional shipping costs for separate deliveries.
Damaged parcels
If your parcel appears damaged upon delivery, we recommend that you refuse the parcel or contact customer service as soon as possible with photos of the damage.
Customs, duties and import rules
For orders outside the EU, local customs rules, taxes or duties may apply depending on the destination country.
Any applicable information will be shown where relevant during checkout or handled according to local import rules. Local customs authorities may require additional information before delivery.
Returns
You can return your order, or part of your order, within 14 days from the day you receive it. Please see our return policy for more information about returns, exchanges and refunds.
Questions?
If you have any questions regarding shipping, delivery or returns, please contact us at [email protected] or call us at +45 36 99 30 00.