Customer Service

Odd Molly Club & Bonus

ODD MOLLY CLUB


As a member of the Odd Molly Club, you'll get closer to earning exclusive rewards every time you shop or engage with us.


ODD MOLLY CLUB BENEFITS
• Points on all purchases and for engaging with us
• Bonus cheques
• Exclusive offers
• Information first of all
• Priority to Sale and New Arrivals
• Invitation to events
• The possibility to level up to Silver and Gold level


It only takes a second or so to become a member. Sign up straight away as you'll also get a welcome bonus of 1,000 points (SEK/DKK/NOK) 150 points (CHF/AUD) 100 points (EUR/GBP/USD/CAD).


BONUS CHEQUES
When you have enough points you can redeem your bonus cheque whenever you are ready. You can use your bonus cheque for shopping at oddmolly.com. The points as well as redeemed bonus cheques are valid for one year.


POINTS SEK/NOK/DKK BONUS
2 500---------------100
5 000---------------200
10 000--------------400
20 000--------------800


POINTS USD/CAD/EUR/GBP BONUS
250---------------------10
500---------------------20
1 000-------------------40
2 000-------------------80


POINTS CHF/AUD BONUS
375-------------15
750-------------30
1 500-----------60
3 000-----------120


VIP TIERS
1 SEK / NOK / DKK / CHF / GBP / EUR / USD / CAD / AUD


Bronze Members: 1 = 1 point
Silver Members: 1 = 1,25 points
Gold Members: 1 = 1,5 points


Our VIP tiers are based on the amount spent. Once you become a member, you will immediately qualify for our Bronze membership. The higher the tier, the better the benefits.


TIER ELIGIBILITY
Once you reach a new tier, you will be eligible for that tier for one year. If you maintain the tier spend during that year, you will continue to be in that tier. Our tier term is based on a rolling year, a dynamic 12 month-period starting when you reach a certain tier.


Bronze Tier: Spend — 0 SEK/ NOK/ DKK
Silver Tier: Spend — 10 000 SEK/ NOK/ DKK
Gold Tier: Spend — 30 000 SEK/ NOK/ DKK


Bronze Tier: Spend — 0 USD/CAD/EUR/GBP
Silver Tier: Spend — 1000 USD/CAD/EUR/GBP
Gold Tier: Spend — 3000 USD/CAD/EUR/GBP


RETURNS
Points earned for returned products will get deducted from your account. This may result in a tier downgrade. If a bonus cheque is used in a purchase that is completely returned, you will get your bonus cheque back in points.


HEDE OUTLET
You won’t earn points on your purchases made at Hede outlet, but you can use your vouchers. We accept a maximum value of 400 SEK/NOK/DKK in bonus cheques per purchase. Provide you email address when you make your in-store purchase, and we will help you trade your points for bonus cheques.


REGISTER TO BECOME A PART OF THE WORLD OF ODD MOLLY!


Contact

Our customer support is available Monday to Friday, except for Swedish public holidays. At the moment we have longer response times than usual. We will get back to you as soon as we can.

E-mail: support@oddmolly.com

 

Free 4-7 day delivery to UK


Free 4-7 day delivery to UK


United Kingdom
United Kingdom