Customer Service

Terms & Conditions

Please carefully read these terms and conditions before using oddmolly.com. When referring to oddmolly.com in this document, we include the following sites: our mobile app, oddmolly.com/se, oddmolly.com/no, oddmolly.com/de, oddmolly.com/dk and oddmolly.com/fi. By using oddmolly.com and placing orders at oddmolly.com, you agree to the terms and conditions and our Privacy Policy . Odd Molly reserves the right to alter or modify these terms and conditions from time to time. Users are responsible for keeping themselves updated with eventual changes. The date of this update can be found in the final section of the terms and conditions. If at any time you do not agree to these terms and conditions, please do not use oddmolly.com.


oddmolly.com is operated by Odd Molly International AB ("Odd Molly"). Throughout the site, the terms "we", "us" and "our" refer to Odd Molly. Odd Molly offers this site including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of the terms and conditions. By ordering any of Odd Molly’s items, you agree to be bound by the terms and conditions.


INFORMATION ON ODDMOLLY.COM
Odd Molly has made every effort to avoid errors at oddmolly.com. However, information, texts, images, graphics and other material may contain errors, be incomplete or incorrect. In such events - to the fullest extent permitted by law - we cannot be held liable for damages resulting hereof, unless such damage is the result of our gross negligence or willful misconduct.


Odd Molly tries to reproduce the items for sale accurately on oddmolly.com. However, it is not possible for us to guarantee that the colors you see at oddmolly.com are exactly the same as the color of the actual item. These differences may depend on the display and color capabilities of your computer monitor and therefore we cannot guarantee that the colors are exactly the same as shown on your computer screen.


ACCESSING ODDMOLLY.COM
We reserve the right to withdraw or amend the service we provide at oddmolly.com, at any time and for any reason, without notice to you. We will not be liable for any reason if oddmolly.com is unavailable at any time or for any period.


VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse oddmolly.com by knowingly introducing viruses, Trojans, worms, logic bombs, corrupted data or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to oddmolly.com, the server on which oddmolly.com is stored or any server, computer or database connected to oddmolly.com. You must not attack oddmolly.com via a denial-of-service attack or a distributed denial-of-service attack.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of oddmolly.com or to your downloading of any material posted on it or on any website linked to it.


LINKING TO ODDMOLLY.COM
You may link to oddmolly.com, provided you do so in a way which is fair and legal and does not damage our reputation or take advantage of it. Such linking must comply with our Intellectual Property Policy set out below in Clause 4.


LINKS FROM ODDMOLLY.COM
Where oddmolly.com contains links to other websites and resources provided by third parties, these links are provided for your information only. The existence of a link to another website does not imply or express endorsement of its provider, product or services by us. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them or your reliance on content contained in them.


REVIEWS
We love reviews and appreciate the time that our customers spend to share their experiences and give advice to others. All voices are heard and encouraged on this site, including those with negative feedback and contradictory views. However, some reviews are not appropriate and will be deleted to protect our customers and support our values.



  • The service lets you upload and post a written review and your own photos (“User Content”). Any User Content that you make available on the service will belong to you. We will not claim any ownership to your User Content–it is completely, 100%, yours.

  • You understand that we will not pay you for any use of your review or photos and that they will be made available to the public for their use without providing you attribution or compensation.

  • When you upload photos, in addition to the license that you grant us to post the photos publicly on this site and through other channels and permit other users to download and use them. You also authorize us under your copyrights to enforce any violations of the sublicenses we grant in the photos to others. If a user of this site misuses one of your photos which they have downloaded from the Service, you authorize us to enforce your copyrights in the Photos on your behalf.

  • You are solely responsible for your User Content and any consequences that occur because you’ve uploaded the User Content to this Service. Each time you upload User Content, you represent and warrant to us that:
    –You are the creator and owner of the User Content or have all necessary rights from other people or companies to use, and permit other users to use, your User Content on the Service as envisioned; and
    –Your User Content does not and will not infringe or misappropriate any third party right, including copyright and other intellectual property rights, privacy rights, rights of publicity, or moral rights, or slander, defame, or libel anyone. Your User Content must be your original work and you must have the permission of any third parties that have rights in the User Content before you upload or post the User Content to the Service.

  • We monitor all of the User Content that gets uploaded to the service, We may at any time remove, or edit any User Content from the Service (without notifying you first) for any reason, including if we think the User Content violates these terms or is otherwise objectionable.


INSTAGRAM #YESODDMOLLY
We love to see our garments on you on social media and we may request to share pictures posted by you on Instagram in our channels. Such channels are mainly Odd Molly's website for different markets, but could also include Odd Molly's other channels, such as newsletter and social media.


By responding #yesoddmolly on a picture after Odd Molly's request on Instagram, hereafter referred to as "picture(s)", you agree to the following:


You provide Odd Molly International AB, a Swedish company under registration number 556627-6241 (hereinafter "Odd Molly"), a non-exclusive, royalty-free, worldwide license to use, in any manner to be determined in Odd Molly's sole discretion and without any obligations to you, to use your pictures in their marketing and/or advertising, including inter alia the right to reproduce, distribute, alter and edit your photos. Furthermore, you give Odd Molly your consent to use photos where you can be identified for marketing and / or advertising purposes, according to Sw: Lag om namn och bild i reklam (1978:800).


You represent and warrant that you own or control the rights to the material you have submitted and that you have permission from any person(s) appearing in the photos. Moreover, you certify that you are an individual (i.e., not a corporation), you are at least 18 years old or have parental consent, and that Odd Molly's use of your pictures will not violate any rights of a third party or any law.


Hereby, you release Odd Molly from all obligations to pay you for the use of your pictures and freeing and agreeing to keep Odd Molly and all persons acting for Odd Molly from all claims (including claims from third party), liabilities, irrespective of nature, in connection with the use of the pictures as described above.


Swedish law governs these terms and conditions, where competent courts in Stockholm shall have exclusive jurisdiction of any dispute arising out of them.


You may always reach out to us with questions about our services or regarding data protection; [email protected]
If you want to withdraw consent to share your pictures with Odd Molly, you can contact us at [email protected]


DISCLAIMERS AND LIMITATION OF LIABILITY
You agree that oddmolly.com, including the content, is provided free of charge. Odd Molly will not be liable to you or any person for any loss or damage of any kind which may arise from the unauthorised use of oddmolly.com and the use of any information contained within it.


ORDERING
oddmolly.com is open 24 hours a day. However, the store can be closed due to maintenance.


To place an order you are required to provide us with your personal details, contact information and payment details. Please note that it is your responsibility to provide us with valid details.
By placing an order through oddmolly.com, you are making an offer to us to purchase the items you have selected on these terms and conditions. We may or may not accept your offer at our discretion.


The receipt you receive after you click "Buy" is an automated acknowledgement meaning we have received your submitted offer. However, the acknowledgement does not mean that we have accepted your offer, and we reserve the right to decline your offer after you have received the automatic receipt. We cannot guarantee that all items shown at oddmolly.com are available in stock at the time of your order. If the item you have ordered is out of stock we will contact you as soon as possible and we will give you a full refund. Odd Molly has the right to decline your offer if we are unable to obtain authorization for payment.


If we accept your offer, you will receive an order confirmation by e-mail from us. The contract between you and Odd Molly will be effective from the time that the order confirmation is sent by e-mail to you. In suspicion of fraud we may withdraw your purchase for further investigation.


We can only accept offers that are made through our oddmolly.com. We cannot accept orders by telephone, e-mails, letters or fax.


INTELLECTUAL PROPERTY RIGHTS
Any information posted by Odd Molly on oddmolly.com is the property right of Odd Molly and may not be copied or used in any other way.


All items for sale at oddmolly.com are for personal- and non-commercial use only. All logos, designs, graphics, photos, icons, texts, images and data provided at oddmolly.com are owned or licensed by Odd Molly.


Odd Molly’s trademarks include Odd Molly, Post Fire Dew and Celebrating Yourselves and the logos for the named trademarks. Using oddmolly.com does not give you the right to use our trademarks or any other intellectual property rights of Odd Molly.


FORCE MAJEURE
Odd Molly shall be excused from the performance or punctual performance of any of its obligations under the Conditions of Sale if such performances are prevented, restricted or interfered with for any reason beyond the reasonable control of Odd Molly, including but not limited to, fire, flood, earthquake, explosion, strike or other casualty or accident ("Force Majeure").


GOVERNING LAW
Without limiting your rights as a consumer under the laws of your country, these terms and conditions as well as all disputes or claims arising hereof and of using or shopping at oddmolly.com shall be governed by the laws of Sweden. Any dispute, controversy or claim arising out of or in connection with these terms and conditions, or the breach or invalidity thereof shall be determined by Swedish courts.


You may also proceed with your claim through the European Comission’s online dispute resolution website: https://ec.europa.eu/odr.


DO YOU NEED HELP?
[email protected] or give them a ring at +46 (0)8 522 28 552.
[email protected] for any specific gdpr related questions.


May 26, 2021


Contact

Our dedicated customer service is here to help you Monday – Friday 9.00–17.00 CET. If you can't get your question answered through our FAQ, you are welcome to contact us.

E-mail: [email protected] Phone: +46-8-522 28 552

 

Free 4-7 day delivery to Faroe Islands


Free 4-7 day delivery to Faroe Islands


Faroe Islands
Faroe Islands