Our customers' satisfaction is our number one priority.

We offer a full refund within 14 days when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Please read more and follow our guide for an easy and quick return - click here.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Klarna and more.

Our standard delivery is 2-4 business days, but things can get delayed during sales and holidays. If your order hasn't arrived after two weeks, please contact us and we'll look into it. We've got your back, and we can't wait for you to get your hands on your new faves.

Email: customerservice@mollyscollective.com